Help & Docs
A curated overview of Qualityiris for prospective users — what it does, how it works, and best practices. Signed-in users get the full role-specific help inside the app.
- Qualityiris is an end-to-end quality assurance platform for apparel buyers, factories and QA teams — inline inspections, final audits (AQL ISO 2859-1 and LQ ISO 2859-2), measurement specs, corrective action plans, and analytics in one place.
- Inspectors capture checklist items, defects, measurements and photos on any modern phone or tablet, online or offline. Reports are generated as tamper-evident PDFs and emailed once the device is back online.
- Iris AI runs across the platform — drafting summaries, classifying defects, flagging measurement drift, mapping PO columns, and generating Corrective Action Plans. Every AI output is a starting point for the inspector to review, edit, or discard.
- Start a free trial from the top-right Sign in / Start button. You'll create a tenant for your company and be walked through the setup steps: company details, measurement specs, purchase orders, then invite your QA team.
- Recommended order: upload Measurement Specs first (Excel/CSV/PDF) so each PO can be linked to its spec at entry time. Then import your Purchase Orders — CSV, Excel, or Smart PDF Import.
- Try the interactive demo (no signup) or download a sample report to see the full flow before committing.
- Smart PO Import — drop a PDF, image, Excel or CSV of a purchase order and Iris extracts buyer, style, sizes, quantities and delivery dates.
- Defect Photo Analysis — Iris classifies defect type, location and severity from a photo using your master data.
- Measurement Anomaly Detection — with 5+ readings entered, Iris surfaces systematic drift, outliers, or pattern/cutting issues.
- Iris Draft — professional, data-grounded inspection summaries that reference PO/style details.
- Iris Corrective Action Plan — a structured root cause + action items plan (Concern mode) or an evidence-grounded recognition note (Recognition mode).
- Iris Insights + Iris Summary — plain-English narratives across your dashboards for quick stakeholder updates.
- Nothing is auto-saved or auto-submitted. Every Iris output is pre-filled into editable fields; the signing inspector is accountable for the final report.
- Inline reports cover production runs while they're on the floor — Overview, Production Status, Checklist, Discrepancies, Photos, Comments & Signatures.
- The Checklist walks every parameter as Correct / Defect / N/A; defects capture quantity, description and photos.
- Inline Checklist parameters are customisable per customer or product requirements.
- Discrepancies log workmanship defects with type, location, machine, operation and colour, with live Defect Rate and FPY (First Pass Yield) metrics.
- A Corrective Action Plan is optional per inspection. If started, it must be completed (or deleted) before submit, and is locked on submit for tamper evidence.
- Final Audits follow standard attribute sampling — record balance qty, offered qty, ship type, and inspected cartons; the shortage/overage percentage is calculated automatically.
- Two sampling standards are built in. ISO 2859-1 (AQL, ANSI/ASQ Z1.4) is the default and suits a continuing series of lots — pick the inspection level and AQL values and acceptance numbers are looked up automatically. ISO 2859-2 (LQ), Procedure A (Table 1, isolated lot), is for isolated or one-off lots and fixes the consumer's risk at roughly 10% — pick one of the 15 permitted LQ values and the sample size and acceptance number come straight from the standard. Procedure B (Table 2) is not offered; a lot from a continuing series belongs under ISO 2859-1.
- What the LQ number means: the LQ is the percent nonconforming at which a lot has only about a 10% chance of being accepted (the standard allows up to about 13% on a few small-lot entries). That 10% is the consumer's risk and it applies at the LQ point only — it is not the pass rate for good lots. It is the mirror of AQL: ISO 2859-1 fixes the producer's risk at roughly 95% acceptance at the AQL, while ISO 2859-2 fixes the consumer's risk. An LQ figure is much stricter than the same-looking AQL figure — LQ 2% is not equivalent to AQL 2.5%.
- With a tight LQ on a small lot the standard calls for 100% inspection; the app states that explicitly rather than returning a sample size.
- The ISO 2859-1 switching rules (clause 9.3) are built in as an advisory layer. Normal / Tightened / Reduced severity is tracked per factory, buyer and AQL pair: two rejects in the last five lots recommends Tightened, five consecutive accepted lots returns Normal, Tightened not cleared within five lots calls for inspection to be discontinued, and a sustained clean run with steady production earns Reduced. The recommendation is never applied silently — the inspector chooses the severity and must give a written reason to depart from it, which prints on the audit PDF. ISO 2859-2 (LQ) has no switching rules; an isolated lot has no continuing series to switch against.
- Sections cover Reference Standard, Quality Checklist, Workmanship AQL, Measurement, Packing & Carton, and Photos.
- The Result badge (Pass / Fail) summarises the outcome against the acceptance thresholds of the selected standard. Final Audits do not carry CAPs.
- Import specs from CSV, XLSX or PDF — PDFs are read directly by Iris AI (no converter needed), or build them manually.
- The cleanest results come from the original Excel/CSV; AI PDF extraction is never 100% accurate, so always review every row.
- During inspections, actuals are compared to the spec — out-of-tolerance readings are flagged automatically, and Iris Analyze surfaces drift and pattern issues with 5+ readings.
- For consistent, storage-friendly photos across your team, we recommend: JPEG format, 8–12 MP resolution, 4:3 aspect ratio, and High or Standard quality.
- Turn off Live Photos, Motion Photos, Burst mode and RAW. These formats bloat storage and don't improve defect evidence.
- iOS quick path: Settings → Camera → Formats → Most Compatible. Then Settings → Camera → Preserve Settings and disable Live Photo.
- Android quick path (Samsung / Pixel / Xiaomi similar): Camera app → Settings → Picture format → JPEG. Set 12 MP (4:3). Disable Motion Photo, RAW, and 48/200 MP modes.
- Inside the app, every photo opens in a lightbox with 1× to 5× zoom (pinch on touch, scroll on desktop).
- The inspection floor is offline-safe. Production Status, Checklist, Discrepancies, and photo uploads all queue locally in IndexedDB and replay automatically when connectivity returns.
- Submit / sign / AI comment generation are intentionally online-only — wait for a stable connection so the PDF can be generated and emailed correctly.
- Five roles: Admin (account owner), QA Manager, QA Inspector, Buyer (read-only), Factory (read-only). Buyers and factories only see the orders explicitly linked to them.
- Multi-office / HQ setup: importers with several offices run one Qualityiris tenant per office and add HQ as a Buyer user in each. HQ logs in once and gets a global, read-only rollup with an Office (Tenant) filter across every dashboard.
- Every tenant's data is isolated at the database layer with row-level security. Buyers and factories only see the specific orders shared with them.
- See the Privacy Policy and Data Processing Agreement in the footer for the full data handling terms.
- Do I need to install anything? — No. Qualityiris runs in any modern browser on desktop, tablet or phone.
- Does it work offline? — Yes, on the inspection floor. Report submission requires connectivity.
- Is there a free trial? — Yes. See the Pricing page for current trial terms.
- Can I export my data? — Yes. Inspections export as PDF; Order Book and dashboards export as CSV.
- Who owns the data? — You do. We process it on your behalf under the DPA linked in the footer.
- Where can I get help? — Contact us via the Contact page, or once signed in the in-app Help is available from every screen.
Ready to try it on your own POs?
Start a free trial or open the interactive demo — no signup required.
Looking for the full in-app help (Company Settings, User Access, Order Book bulk import, QA Schedule, Billing)? Sign in — Help lives in the top navigation and the floating help button on every screen.